Shipping Policy

Effective Date: 17/11/2025
Company: KUBER ORNAMENTS
📧 SUPPLIERS@KUBERORNAMENTS.COM
📞 +14036332030

At KUBER ORNAMENTS, we strive to deliver your products safely, quickly, and efficiently. This Shipping Policy outlines how we process, handle, and deliver all orders placed on our website.


1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.

If there is a delay due to high order volume or stock issues, we will notify you via email or phone.


2. Shipping Time

Delivery time depends on your location:

  • Domestic Shipping (Within Country): 3–7 business days

  • International Shipping (If Applicable): 7–15 business days

These are estimated timelines and can vary due to courier delays, weather, or unforeseen circumstances.


3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout.

  • Free shipping may be available on select products or order values, based on ongoing offers.


4. Order Tracking

Once your order is dispatched, you will receive:

  • A tracking number

  • Courier partner details

  • A link to track the shipment in real-time


5. Incorrect or Incomplete Address

If the address provided is:

  • Incorrect

  • Incomplete

  • Not reachable

Delivery may be delayed or unsuccessful.
Customers are responsible for providing accurate shipping information.


6. Damaged or Lost Packages

If your product arrives damaged, opened, or is missing, please contact us within 48 hours of delivery with photos/videos.

We will assist with:

  • Free replacement (if available)

  • Refund as per our refund policy

For lost packages, contact us immediately so we can raise a claim with the courier.


7. International Shipping (Optional Section)

If you ship internationally, use this section—
If not, I can remove it:

  • Customs duties, taxes, or import fees (if any) are the responsibility of the customer.

  • Delivery time may vary due to customs clearance.


8. Order Cancellation

Orders can be cancelled before dispatch.
Once shipped, orders cannot be cancelled but may qualify for return (as per our Return Policy).


9. Contact Us

For any shipping-related questions, reach out to:

📧 SUPPLIERS@KUBERORNAMENTS.COM
📞 +14036332030

We appreciate your trust in KUBER ORNAMENTS and aim to provide a safe and reliable delivery experience.

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